Returns & Exchanges
At Home Stores 18 India, we strive to ensure your living spaces are perfect by offering a hassle-free 7-day return policy for all our home decor and furnishing products. If you are not completely satisfied with your purchase, we are here to assist with a seamless exchange or refund process.
Initiate Request
Log into your account or contact our support team within 7 days of delivery to submit a return request with your order ID and reason for return.
Quality Inspection
Ensure the item is unused, in its original packaging, and includes all tags; our team will review your request and photographs of the product.
Reverse Pickup
Once approved, we will schedule a convenient reverse pickup from your address at no additional cost for defective or damaged items.
Refund Processing
After the item reaches our warehouse and passes quality checks, your refund will be credited to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing